Amazon India's COVID Blog: Updates on how we’re addressing the pandemic's second surge
May 15, 2021
Amazon partners with sellers to unblock supply of oxygen concentrators for customers in India
To address the growing customer demand and shortage of critical medical equipment, Amazon India is working with sellers on its marketplace to help them bring in about 9,000 oxygen concentrators for customers in India. These are now available for purchase for consumers and business customers. Amazon’s global procurement teams are helping interested sellers from India connect with leading global suppliers to enable them to procure oxygen concentrators for customers in need, while simplifying supply chain complexities and facilitating the overall process. Amazon’s global supply chain network is helping urgently airlift these oxygen concentrators to India for these sellers. The first batch of 1,000 OCs have already landed in India, with the rest expected to come through in the second half of the month.
May 14, 2021
Amazon India partners with Prana NGO to identify plasma donors
Against the backdrop of the deadly COVID-19 pandemic, Amazon India today announced its partnership with non-profit NGO Prana to help identify plasma donors across various cities in India.
In its initial phase, this campaign will be live for customers in the most affected cities of Mumbai, Delhi and Bangalore. Customers in these cities will see this campaign on the A.in website and can submit their interest for plasma donation by entering their name, email, phone number, city, age, blood group, weight and date of last RT-PCR test. Prana will thereafter work directly with volunteers to complete the donation process.
May 12, 2021
Amazon India commited to support frontline teams through the pandemic
As the COVID-19 crisis continues to rise in India, Amazon India is leaving no stone unturned to ensure our front line teams are safe and have all the support they need at this difficult time. In an effort to keep our frontline teams who are enabling home deliveries for millions of our customers safe, we have launched multiple initiatives and benefits for our people.
How Amazon employees around the world can donate to support India’s COVID-19 emergency
Amazon employee Prahaladhan lives in COVID-ravaged Bangalore, one of India’s hardest-hit cities of the pandemic. But he considers himself fortunate – so far, his family has managed to stay safe. Still, with friends falling seriously ill, the crisis has impacted the senior manager deeply. He recently spent hours on the phone trying to find a hospital bed for a friend suffering from COVID-19, whose oxygen levels had plunged dangerously low. “We started calling everywhere around the city. Only after 7 to 8 hours of non-stop calls did we manage to get him a hospital bed with oxygen.”
That experience made him think about where else he could contribute to improve the situation for the thousands of others in a similar bind, and he set about asking colleagues how he could help. He’s not alone – Prahaladhan’s request is just one of the numerous heartfelt offers of aid echoing throughout Amazon, both locally and globally, as employees seek ways to contribute and join the fight.
May 11, 2021
Amazon begins on-site COVID-19 vaccinations for its frontline workers
Throughout the COVID-19 pandemic, the health and safety of our employees, our customers, and our partners has been our top priority. We have made close to 100 changes in our on-ground operations to maintain social distancing in our buildings and keep our associates safe. We adjusted practices within all our operations sites including fulfilment centers, sortation centers and delivery stations through new formats of communications, process changes, new training methods and several policy changes. It is all about Safety first.
May 7, 2021
Amazon’s technology enabled logistics network deployed to combat COVID-19
As we lean in to respond with an urgency to the current crisis situation of the second wave of the COVID-19 pandemic, it is imperative to ensure the necessary medical supplies can be brought in and reach where they are most needed in the most efficient way. Amazon is therefore leveraging its technology enabled logistics network that connects every post code of the country to ensure speed and reliability for the transportation of life-saving cargo across several states in India.
Backed by its global and domestic logistics network, Amazon is enabling cross border movement of urgent medical supplies and equipment both globally and within the country, helping organizations and NGOs to move these swiftly into India.
Saluting the COVID Warriors of Amazon!
As a second, deadlier wave of COVID-19 engulfs India, workplaces around the country have turned into a melting pot of emotions, from distress to despondence. At Amazon, employees have stepped up to help colleagues in need, and what began as heartfelt individual offers of assistance has turned into a full-fledged cause: a dedicated group of COVID Warriors who are reaching out to offer aid and collaborate across the country to support those who require urgent medical help. The team works round the clock and directly with HR and Benefits teams, ready to go above and beyond their call of duty to support colleagues, their families, and friends. From helping to find hospital beds, plasma donors, ambulances and isolation centres, to addressing queries on claims, insurance, leave and salary advances, these Warriors are doing everything it takes to help fellow Amazonians and their loved ones.
May 5, 2021
Amazon joins U.S. Chamber of Commerce’s Global Task Force to bring in ventilators to help India combat COVID-19
As India battles with a second, devastating COVID-19 wave, the Global Task Force on Pandemic Response, a newly formed U.S.-based public-private partnership organized by the U.S. Chamber of Commerce and supported by Business Roundtable, is working with the Chamber’s U.S.-India Business Council and the U.S.-India Strategic Partnership Forum to take immediate actions to help address the COVID-19 surge in India.
Through its Steering Committee, the Task Force will work to concentrate efforts where corporate support will be most beneficial. Andy Jassy, AWS CEO and incoming CEO, Amazon is on the steering committee along with senior executives of other US businesses.
May 4, 2021
Amazon Europe commits to additional support of over $2.5M for India’s fight against COVID-19
Amazon’s business in Europe has committed over $2.5 million to support people in India impacted by the COVID-19 crisis, by purchasing and transporting medical supplies. The company is using its global logistics network to purchase, airlift and deliver some of the critical medical equipment identified by the Government of India and local charities.
Amazon will deliver oxygen concentrators from Italy, ventilators from the UK, and nebulisers and inhalation devices from Germany. The products will be provided to Amazon frontline workers and local charities to help those infected with COVID-19 across multiple cities in India, thereby supporting the capacity of hospitals, medical facilities and public institutions.
May 2, 2021
Amazon partners with Milaap to support Swasth & ACT Grants to procure and deploy oxygen concentrators to India
In this critical hour when hospitals across India are facing a severe shortage of oxygen supplies to treat COVID patients, good Samaritans from the country and the world have stepped forward to help fight the crisis. Impact organisations like Swasth Digital Health Foundation and ACT Grants are helping to get oxygen concentrators to hospitals in remote locations. In this hour of need, oxygen concentrators bring the promise of saving thousands of lives battling the deadly disease by bolstering the resource crunch faced by many healthcare facilities.
Amazon has also stepped into the arena to help alleviate the crisis that millions of Indians are currently grappling with. In partnership with Milaap, South Asia’s largest fundraising platform, Amazon has committed to crowdfund and support Swasth Digital Health Foundation and ACT Grants in their noble mission.
May 1, 2021
It is critical to stand with our seller partners and help them: Manish Tiwary
Manish Tiwary, VP – Amazon India tells us that why today, more than ever, it is critical to stand with our seller partners and help them in these challenging times.
Amidst these extremely challenging and trying times, health and safety of our employees, sellers and customers is our number one priority. Different teams within Amazon are looking at ways to help the country in every way we can. At the same time, we understand this situation is impacting small and medium businesses (SMBs) the most and we are taking a host of measures to help our sellers navigate the economic challenges caused by the pandemic.
First batch of oxygen concentrators reach Delhi
Glad to see the first batch of 128 oxygen concentrators being delivered from Amazon to a COVID-19 hospital in Delhi - more concentrators are on the way to other cities across India. We remain dedicated to the cause of helping India fight the pandemic. pic.twitter.com/O3huD64xH3— Manish Tiwary (@manish_tiwary) May 1, 2021
April 28, 2021
Supporting employees, partners and their families
Amit Agarwal, Global Sr. VP and Country Head, Amazon India tells us more about what different teams have been working tirelessly on to best support employees within India and the community, while we all navigate through the challenges of this pandemic.
April 27, 2021
Amazon to airlift, import and donate 100 ICU ventilator units from the US to ramp up India’s supplies for fighting COVID-19
As a part of Amazon’s commitment to help India fight the devastating second wave of COVID-19, Amazon India has procured 100 ventilators through its global resources to immediately import these into India. Amazon has worked with MoHFW (Ministry of Health and Family Welfare, Government of India) to ensure the ventilators are of acceptable technical specification and carried out its own compatibility checks to immediately fund 100 units of Medtronic’s PB980 model and bring them into India for urgent use.
April 25, 2021
Mission Vayu: Amazon joins hands with various industry partners and NGOs to urgently bring in 10,000 oxygen concentrators and BiPAP machines into India
In time of severe COVID-19 impact, we stand firmly with India, deploying our global logistics network to procure & urgently airlift oxygen concentrators, while exploring other ways to help.@PMOIndia @MoHFW_India @actgrants @Temasek @ppcr_pune @_sattva https://t.co/Xj0xLjhWUE— Amit Agarwal (@AmitAgarwal) April 25, 2021
In the urgent fight against the second wave of COVID-19 pandemic, Amazon has joined hands with ACT Grants, Temasek Foundation, Pune Platform for COVID-19 Response (PPCR) and other partners to urgently airlift over 8000 oxygen concentrators and 500 BiPAP machines from Singapore. All the organizations are working closely with the Indian Government to expedite the entry of these oxygen concentrators and BiPAP machines into the country. The medical equipment will be donated to hospitals and public institutions to augment their capacity to help COVID-19 infected patients across multiple cities.
April 12, 2021
Amazon India to cover COVID-19 vaccine cost for more than 10 lakh people
As COVID-19 vaccines become available to individuals above 45 years of age in India, Amazon India is encouraging its employees, associates, sellers on Amazon.in and partners to get vaccinated at the earliest appropriate time to protect themselves, their families, and their communities. Amazon India will cover the COVID-19 vaccination cost for not only all its India employees and associates but will also cover the costs for operations partner network ecosystem of Delivery Service Partner associates, including Amazon Flex drivers, I Have Space store partners, trucking partners and also their eligible dependents. Amazon India announced that the benefit also will be available to all sellers, on Amazon.in with an active listing since last year.